Setting Up an Unsold Unit

Unsold units can be setup in the Online Design Studio. On the unit summary page, use the search bar to find the unit you're looking for then click to expand the unit's options. On the "Unit Information" tab, click the checkbox labelled "Unsold Unit." Checking this off will also ensure this unit is not included in the project analytics data, in order to keep the revenue values accurate. 

Once "Unsold Unit" is checked off, the checkbox to the right of this labelled "Allow Alternate Payment Method" will automatically check off as well. This is because it is common for unsold units to allow alternative payment, since the builder is making decor selections instead of a purchaser. As this is optional, this box can also be unchecked. Once selected, ensure to click the "Save Changes" button. 

On the "Purchaser Info" tab, the name and email fields for the primary purchaser are mandatory. Since there is no purchaser for the unit in question, you can enter placeholder information. For example, first and last name as "unsold" and the email address as "[e-mail]"

Since there are no purchasers, you do not need to enter other purchaser information in the following rows below. Make sure to click the "Save Changes" button.